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Guarantee & Returns

/Guarantee & Returns
Guarantee & Returns2019-02-13T18:08:44-04:00

Weapon – One year Warranty

Coverage

Our weapons are covered by a limited warranty for a period of one year (365 days) from the date of purchase. Any product found to be defective by Calimacil Inc, that is accompanied with presentation of proof of purchase, will be repaired or replaced with a new product, at the discretion of Calimacil Inc. Please contact us before proceeding to return your item. You need our confirmation for your return to be valid. Shipping and return of the replacement item will be covered by us.

Limitations

This limited warranty specifies that Mythic Workshop recommendations and limitations should be respected otherwise the warranty will be void.

Standard Usage

This warranty of 365 days does not cover normal wear and tear of the product, including the wear resulting from the natural deterioration of the materials during fighting. Any modifications brought to the product will result in the cancellation of the warranty. This warranty does not cover damage caused by misuse, abnormal or contrary to the purpose of the product.

Leather Products – Life Time Warranty

Coverage

Any product found to be defective by Mythic Workshop/Dracolite Inc., that is accompanied with presentation of proof of purchase, will be repaired or replaced with a new product, at the discretion of Dracolite Inc. Please contact us before proceeding to return your item. You need our confirmation for your return to be valid. Items must be shipped to Dracolite at the customer’s expense but the returning fees will be covered by us.

Limitations

This limited warranty specifies that Mythic Workshop recommendations and limitations should be respected otherwise the warranty will be void.

Standard Usage

This warranty does not cover normal wear and tear of the product, including the wear resulting from the natural deterioration of the materials during fighting. Any modifications brought to the product will result in the cancellation of the warranty. This warranty does not cover damage caused by misuse, abnormal or contrary to the purpose of the product.

Liability

Our weapons are designed for users over the age of 14. Mythic Workshop & Calimacil Inc. shall not be liable for any type of damage or injury arising from the use of this product. All responsibility falls on the user, who should be committed to taking all necessary security measures when using the product and handle it appropriately. For optimum safety, we recommend the use of appropriate eye protection while in use. (e.g. sports goggles).

Instructions for use

  1. Hold the handle; strike with the blade while controlling your strength.
  2. Do not use the weapon as a walking stick.
  3. Avoid forcing the weapon or bending it like a bow as tiny cracks may appear in the rod and cause the weapon to be fragile.
  4. Avoid hitting against hard, sharp, or massive objects (i.e. concrete wall, boulder, sharp blade, tree, carts, war machines, etc).
  5. Avoid blows to the head and face.
  6. Do not place in a fire.
  7. Do not glue or repair the blade with materials that harden.
  8. Do not use if the product is damaged.

Satisfaction Garanteed

If your product does not satisfy you completely, you can return it as new within 30 days of the date of receipt.
The refund is subject to the following conditions:

  • Maximum time of 30 days.
  • Items must be returned to Dracolite at the customer’s expense.
  • The customer must provide a copy of the invoice of the purchase.
  • Custom-made items are excluded.
  • Items must show no signs of wear
  • Exchanges and returns must be approved by Dracolite
  • Discounted items are not refundable
  • The customer assumes the risk of loss or damage during transport
  • There may be a 15% restocking charge on certain items

Return address

Dracolite
6370 St-Hubert
Montreal, Quebec
H2S 2M2